Policies at Red Pine Crafts
At Red Pine Crafts, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
Shipping Policy
Items are shipped within 3-5 business days.
Returns and Refunds
We gladly accept returns/exchanges.
Returns:
Item(s) must not be damaged upon return.
Item(s) must be returned within 14 business days after receiving the item.
Customer is responsible for Return Shipping costs.
Refund will be issued after item is received and in good condition.
Exchanges:
Item(s) can be exchanged for item(s) of equal/lesser value.
Privacy Policy
Effective Date: June 29, 2025
Red Pine Crafts (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website [www.redpinecrafts.com].
1. Information We Collect
We may collect the following types of information when you visit or interact with our site:
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Personal Information: Name, email address, billing/shipping address, and payment details (collected securely through third-party processors like Wix Payments or PayPal).
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Non-Personal Information: Browser type, IP address, device information, pages visited, and usage data (via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your purchase or account
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Respond to customer service inquiries
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Send updates, promotions, or newsletters (only if you opt-in)
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Improve our website and offerings
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
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Service providers (e.g., Wix, shipping companies, payment processors) to help run our business
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Legal authorities, if required by law or to protect our rights
4. Cookies and Tracking Technologies
We use cookies to:
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Analyze website traffic
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Improve your browsing experience
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Remember your preferences
You can modify your browser settings to refuse cookies, though this may affect how the website functions.
5. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information
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Withdraw consent at any time
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Request a copy of the information we hold about you
To make a request, please contact us using the info below.
6. Data Security
We implement appropriate security measures to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute protection.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it regularly. Changes take effect immediately upon posting.