Shipping

Orders are processed and shipped within 3–5 business days.

Once your order has shipped, you will receive tracking information via email. Please note that delivery times may vary depending on your location and carrier.

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Returns & Exchanges

Returns and exchanges are accepted within 7 days of delivery.

Returns:

• Items must be returned in original, undamaged condition

• Customers are responsible for return shipping costs

• Refunds will be issued once the item is received and inspected

Exchanges:

• Items may be exchanged for products of equal or lesser value

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Privacy Policy

Effective Date: June 29, 2025

Red Pine Crafts (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

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1. Information We Collect

We may collect:

• Personal Information: Name, email, shipping/billing address, and payment details (processed securely through third-party providers such as Wix Payments or PayPal)

• Non-Personal Information: Browser type, IP address, device information, and site usage data

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2. How We Use Your Information

Your information is used to:

• Process and fulfill orders

• Communicate about purchases or inquiries

• Provide customer support

• Send updates or promotions (only if you opt in)

• Improve our website and offerings

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3. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Trusted service providers (e.g., Wix, payment processors, shipping carriers)

• Legal authorities if required to comply with laws or protect our rights

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4. Cookies

Cookies are used to:

• Improve your browsing experience

• Analyze site traffic

• Remember your preferences

You may disable cookies in your browser settings, though this may affect site functionality.

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5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information

• Withdraw consent

• Request a copy of your data

To make a request, please contact us directly.

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6. Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure.

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7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

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8. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children.

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9. Updates to This Policy

This policy may be updated from time to time. Changes take effect immediately upon posting.